Auto Bag Drop » Products & Technology

Air New Zealand launches biometric-enabled self-service bag drop

chris — Sun, 20 Dec 2015 12:33:45 +0000

Air New Zealand has installed the first of its new biometric technology-enabled self-service bag drops at Auckland Airport. As well as self-scanning their passport and boarding pass, passengers will have an image of their face captured by an embedded biometric camera. If everything is in order, they can then place their bag onto the belt to be weighed, before it is automatically deposited into the baggage handling system.

The carrier, which was recently named Best Airline in Oceania at the FTE Asia Awards 2015, says the introduction of the new bag drops supports its strategy of empowering passengers and creating a more seamless airport journey.

John Whittaker, Air New Zealand Group General Manager Airports, said: “We can now streamline the check-in process for our customers at Auckland International Airport and provide a more seamless airport journey. It will reduce the time it takes for our customers to check in and free up our airport team to interact with customers and support them through the self-service process should they require assistance.”

Five of the new self-service bag drop machines have been installed, with a further eight scheduled to be installed in early 2016.

Their introduction follows last month’s launch of “Airband” – a wristband for children travelling unaccompanied, which is embedded with technology that triggers text messages to guardians letting them know where the child is during their journey.

Link to article here https://shar.es/1GXLts

Download PDF version of the story here.

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ICM Launches Auto Bag Drop Hybrid

Rainer — Fri, 23 May 2014 18:31:16 +0000

The world’s most proven self-service bag drop solution just got better.

Introducing the Auto Bag Drop Hybrid solution that can easily switch from Unassisted to Assisted mode with a full CUTE solution built in.

Airports and Airlines now have the full flexibility to deploy a solution that meets today’s and tomorrow’s requirements, with the ability to reduce costs and improve passenger experience.

The Auto Bag Drop Hybrid series provides additional functionality for Agent Assisted tasks to cater for International airport requirements, with the addition of an Agent Station, to allow assisted Check-in and Bag Drop.
The unit can operate in three modes:

Self-service Bag Drop
Agent-assisted self-service Bag Drop
Agent operated Check-in and/or Bag Drop (full service)

International terminals are likely to require this model to provide for manual visa checks.

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ICM Auto Bag Drop Series 1

Rainer — Thu, 30 May 2013 22:51:43 +0000

Qantas has installed ICM’s latest Auto Bag Drop model, the Series 1. This Series can be retrofitted onto existing conveyors and desks. In tis case it was retrofitted onto the oversize belt at Perth Airport.

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