- London Heathrow – Framework agreement for roll-out
- Aéroports de Paris – Contract award for roll-out
- Charles de Gaulle – Hybrid trial
ICM Airport Technics (ICM) has been awarded a framework agreement to supply Auto Bag Drop (ABD) units for all terminals at Heathrow Airport, which is to be executed over the next 5 years. “This clearly demonstrates ICM’s global leadership in the supply of ABD units and is the result of 3 years of hard work and dedication by the ICM team” said Mike Sanderson, Managing Director ICM UK.
The scope of work includes the design, supply, installation and ongoing technical support of the self- service bag drops over 5 years.
Heathrow Airport carried out trials in 2012 and 2013 enabling the potential benefits to be tested in a live passenger environment. These trials were well received by passengers and provided a wealth of learning regarding every element of the process and technology. Heathrow Airport envisages Self-service bag drops playing a significant role in future passenger journeys.
Passengers departing Charles de Gaulle and Orly airports in Paris can look forward to using the latest technology self- service bag drops following the award by Aéroports de Paris of a significant supply contract to ICM Airport Technics.
“This initial contract will see us supply and install 35 of our Series 1 Bag Drops before the end of March 2015”, said Mike Sanderson, Managing Director ICM UK.
The Hybrid model provides the best of both worlds. It is a fully automated bag drop that will operate totally unassisted, or it can be manned for agent assisted mode employing a fully equipped CUTE (Common User Terminal Equipment) check-in desk.
“We are delighted with these two successes from our family of products”, continued Sanderson, “as it clearly demonstrates ICM’s ability to provide solutions across the full range of check-in requirements”.
ICM has over 100 Auto Bag Drops installed in 14 terminals globally and has processed in excess of 21 million bags. Further trials are currently underway in Kingdom of Saudi Arabia and South Korea.