Stand in Line Forever to be Helped Quickly

Stand in Line Forever to be Helped Quickly

This post was originally published here by Peter van der Lende for Expand360. During 2018 I traveled from multiple airports...

READ MORE
Self-Service: Let Humans Be Human

Self-Service: Let Humans Be Human

This post was originally published here by Peter van der Lende for Expand360. On an early Monday morning at Sydney...

READ MORE
ICM receives roll-out order for 72 self-service bag drop units at Paris-Orly airport, France
, , ,

ICM receives roll-out order for 72 self-service bag drop units at Paris-Orly airport, France

An additional 72 of ICM Airport Technics’ Series 1 self-service Auto Bag Drop (ABD) units have been ordered by Groupe...

READ MORE
Singapore Airlines and SilkAir now live at Changi Airport T2
,

Singapore Airlines and SilkAir now live at Changi Airport T2

Singapore Airlines and SilkAir went live this morning with ICM’s Auto Bag Drop (ABD) units at Changi Airport Singapore T2....

READ MORE
Sydney Airport’s T1 International now live with ICM’s Auto Bag Drop units and check-in kiosk software
, , ,

Sydney Airport’s T1 International now live with ICM’s Auto Bag Drop units and check-in kiosk software

Sydney Airport’s T1 International is now live with 12 of ICM’s Auto Bag Drop (ABD) units and 36 check-in kiosks...

READ MORE

Case Study: Qantas Airways

    Customer comments: ”The whole airport service thing is now very slick with SMS check-in and automated bag drop....

READ MORE

Airports: Into the future

ICM Airport Technics sat down with Robert Bowring, QANTAS Head of Commercial Airports Infrastructure & Services to find out what...

READ MORE

Can Airports be beautiful? Here are five of the world’s most beautiful terminals

By Richard Dinkelmann At ICM Airport Technics we firmly believe that an efficient airport helps create a beautiful airport, especially...

READ MORE

Automatic for the people: How self-service is changing our lives, for the better

By Richard Dinkelmann The advantages of self-service automation from a business point of view are very clear – from increased...

READ MORE

When it comes to retail and airport economics: every second counts

By Richard Dinkelmann There is no denying that airports across the world are increasingly relying on their retail division to...

READ MORE