Changi T4 wins Design of the Year at 2018 President’s Design Award

The DesignSingapore Council and the Urban Redevelopment Authority announced yesterday the 2018 recipients of the President’s Design Award in Singapore.

Changi Airport Terminal 4 was awarded ‘Design of the Year’ along with 8 other architectural projects and creative designs in the region, evaluated on their innovation and originality in design ethos; design research; aesthetics and craftsmanship; and impact of design in one or more of the four areas: enabling economic transformation; raising quality of life; advancing Singapore’s brand, culture and community; and ground-breaking design achievements.

The Awards jury commented on the transformation of the airport experience at T4, citing “A key aspect of the systemic redesign of check-in, immigration and security processes is the use of technology with a heart. The automation of many functions, from cleaning to baggage check-in, has redesigned job scopes and noticeably freed up staff to interact meaningfully with travellers.”

ICM provides Changi airport with its self-service Auto Bag Drop (ABD) units at all 4 terminals, fifty of which are installed in Terminal 4. The ABD units were developed, manufactured and installed by ICM, and were specifically designed to meet the exact needs of Terminal 4. ICM worked closely with Changi Airport Group to tailor the ABD units to not only be easy for the passengers to use in self-service mode, but also be switched in a matter of seconds to a conventional agent-manned check-in desk.

Jaeden Lim, Senior Manager at Changi Airport Group said “Automated Bag-Drop machines allow passengers at Changi Airport to enjoy the flexibility of checking in their bags at their own convenience. Fast and Seamless Travel enhances operational efficiency and redefines the passenger’s travel experience.”

ICM supplies a wide range of ABD technology that can be found in major airports across the globe including Auckland, London Heathrow, Minneapolis-St.Paul, Munich, Paris-CDG & Paris-ORY, Singapore Changi and Sydney amongst many others.