Our Clients
With over 750 ABD units sold across the globe, ICM's ABD units process over 1 million transactions each month.
Qantas Airways
Series 7 ABD units
Qantas has installed Auto Bag Drop units for domestic use at all major airports in Australia: Sydney, Melbourne, Brisbane, Perth, Canberra and Adelaide.
In 2018, Sydney Airport deployed 12 of ICM's latest generation Series 7 ABD units, as well as an additional 4 Series 7 Fixed Desk Hybrid ABD units, and the software for 36 check-in kiosks at Terminal 1 for use by Qantas on international flights.
Changi Airport
Series 7 Hybrid Rotating Desk ABD UNITS
Singapore's Changi Airport has the largest amount of self-service bag drop units in one terminal anywhere in the world. With 60 units at Terminal 1, 50 units at Terminal 4, 20 units at Terminal 2, 12 units at Terminal 3, and 8 units at Jewel, Changi airport has a total of 150 operational ABD units.
Changi T4 which opened in October 2017 has championed airport self-service with their Fast and Seamless Travel (FAST) initiative, proving once again why they have been named by Skytrax in 2019 as the World's Best Airport for the 7th consecutive year.
Air New Zealand
SERIES 7 ABD UNITS
Air New Zealand has 13 biometrically enabled Series 7 ABD units in operation at Auckland Airport.
This installation was a world first for ICM as these were the first bag drop units in the world to to go live with biometrics (December 2015).
Delta Air Lines
SERIES 7 ABD UNITS
Delta Air Lines debuted the nation's first biometric self-service bag drop units at Minneapolis-St.Paul International Airport in 2017.
One ABD unit is equipped with facial recognition technology to match customers with their passport photos - a first for U.S. carriers. The other units have fingerprint readers that operate with the CLEAR pre-enrolled program.
Paris Aéroport (Groupe AdP)
SERIES 1 TYPE 1 ABD UNITS
Groupe AdP has had 299 Series 1 ABD units installed at both Charles de Gaulle and Paris-Orly Airports, since 2015.
A further roll-out order by Groupe AdP was announced in 2018 for Paris-Orly Airport, to be installed in 2019.
Heathrow Airport
SERIES 1 TYPE 1 ABD UNITS & SERIES 1 TYPE 2 ABD UNITS
London's Heathrow Airport has had 24 Series 1 Type 1 ABD units in use since 2016 with British Airways at Terminal 5.
In addition to this, there are now over 100 Series 1 Type 2 ABD units in use across Terminals 2 and 3, in use by Aegean Airlines, Aer Lingus, Austrian Airlines, British Airways, Brussels Airlines, Cathay Pacific, Croatia Airlines, Delta Air Lines, Eurowings, Finnair, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Swiss International Air Lines, TAP Air Portugal, and Virgin Atlantic passengers.
Munich Airport
SERIES 7 ABD UNITS
Munich Airport installed ICM’s Series 7 ABD units for trial in 2017 at Terminal 1 with German airline TUIfly.
Aéroport Marseilles Provence
SERIES 1 TYPE 1 ABD UNITS
Aéroport Marseilles Provence has installed 8 of ICM’s Series 1 ABD units, with the first two units going live in February 2018 with Air Corsica at Terminal 1.
The other 4 units will be installed for Air France passengers in hall B and two others in hall A.
Shanghai Hongqiao International Airport
SERIES 7 ABD UNITS
Shanghai Hongqiao International Airport has 18 of ICM's Series 7 ABD units at Terminal 1, Check-in Zone D, for Spring Airlines.
This installation is part of a larger renewal project for Building B in Terminal 1, which began renovations in early 2018.
