Our Clients
With over 1100 ABD units sold across the globe, ICM's ABD units process over 2 million transactions each month.
Paris Aéroport (Groupe AdP)
SERIES 1 TYPE 1 AUTO BAG DROP UNITS
Groupe AdP has had 299 Series 1 ABD units installed at both Charles de Gaulle and Paris-Orly Airports, since 2015.
A further roll-out order by Groupe AdP was announced in 2018 for Paris-Orly Airport, to be installed in 2019.
Changi Airport
Series 7 Hybrid Rotating Desk AUTO BAG DROP UNITS
Singapore's Changi Airport has the largest amount of self-service bag drop units in one terminal anywhere in the world. With 60 units at Terminal 1, 50 units at Terminal 4, 20 units at Terminal 2, 12 units at Terminal 3, and 8 units at Jewel, Changi airport has a total of 150 operational ABD units.
Changi T4 which opened in October 2017 has championed airport self-service with their Fast and Seamless Travel (FAST) initiative, proving once again why they have been named by Skytrax in 2019 as the World's Best Airport for the 7th consecutive year.
Dubai International Airport
SERIES 7 AUTO BAG DROP UNITS AND KIOSKS
Dubai Airport's Terminal 3 houses 28 x Series 7 Auto Bag Drop units, 4 x Series 7 Hybrid Rotating Desk Auto Bag Drop units, and 16 x Next Generation Kiosks, in use for Emirates passengers.
Heathrow Airport
SERIES 1 TYPE 2 AUTO BAG DROP UNITS
London's Heathrow Airport has operated ICM's Auto Bag Drop units for British Airways passengers at Terminal 5 since 2016.
There are now over 200 Auto Bag Drop units across Terminals 2 and 3, in use by Aegean Airlines, Aer Lingus, Austrian Airlines, British Airways, Brussels Airlines, Cathay Pacific, Croatia Airlines, Delta Air Lines, Eurowings, Finnair, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Swiss International Air Lines, TAP Air Portugal, and Virgin Atlantic passengers.
SERIES 7 AUTO BAG DROP UNITS
Narita International Airport
In the lead up to the 2020 Tokyo Olympic & Paralympic Games, Narita International Airport will progressively roll out 72 Series 7 Auto Bag Drop units across all 4 terminals.
The first 10 common use bag drop units went live in September 2019 for All Nippon Airways, and a further 7 units went live in October 2019 for Japan Airlines.
Qantas Airways
Series 7 AUTO BAG DROP units
Qantas has installed Auto Bag Drop units for domestic use at all major airports in Australia: Sydney, Melbourne, Brisbane, Perth, Canberra and Adelaide.
In 2018, Sydney Airport deployed 12 of ICM's latest generation Series 7 ABD units, as well as an additional 4 Series 7 Fixed Desk Hybrid ABD units, and the software for 36 check-in kiosks at Terminal 1 for use by Qantas on international flights.
Air New Zealand
SERIES 7 AUTO BAG DROP UNITS
Air New Zealand has 13 biometrically enabled Series 7 ABD units in operation at Auckland Airport.
This installation was a world first for ICM as these were the first bag drop units in the world to to go live with biometrics (December 2015).
Wellington Airport
SERIES 7 AUTO BAG DROP UNITS
New Zealand's Wellington Airport has seven Series 7 Auto Bag Drop units in operation.
These are currently available for international passengers flying with Singapore Airlines and Qantas.
Shanghai Hongqiao International Airport
SERIES 7 AUTO BAG DROP UNITS
Shanghai Hongqiao International Airport has 18 of ICM's Series 7 ABD units at Terminal 1, Check-in Zone D, for Spring Airlines.
This installation is part of a larger renewal project for Building B in Terminal 1, which began renovations in early 2018.
Stuttgart Airport
KIOSKS
In September 2020, Stuttgart Airport went live with 30 of ICM's self-service check-in kiosks. At the same time, Stuttgart also became the first airport in Germany to embrace Amadeus' cloud computing technology for passenger services.
