ICM deploys Auto Bag Drop Units at Jewel Changi Airport’s Early Check-in Facilities
Jewel Changi Airport (Jewel), the highly anticipated mixed-use lifestyle destination, opened its doors officially to the public today. 8 of ICM’s self-service Auto Bag Drop (ABD) units can be found at the Early Check-in airport facilities within Jewel. ICM’s ABD units at Jewel give travellers the option of checking in and dropping their luggage before…
Read More60 new ABDs now live at Paris Orly Airport Terminal 3 on opening day
Today Paris Orly Airport opened its brand new Terminal 3, after 6 years of design and building. 60 of ICM’s Series 1 Type 1 Auto Bag Drop (ABD) units are now live in Terminal 3, currently in use by Transavia passengers, and by next week will also be in use for passengers travelling with Air…
Read MorePTE London, Skytrax World Airport Awards
ICM exhibited at the 2019 Passenger Terminal Expo in London last month, demonstrating a number of new and improved self-service solutions including: Next Generation Check-In Kiosk Series 7 Auto Bag Drop unit Series 3 Auto Bag Drop unit with self-supporting Halo New single token biometric technology on all the available touchpoints This year’s show was…
Read MoreAmadeus set to transform the airport passenger experience with agreement to acquire ICM Airport Technics
Combined Amadeus and ICM offering will significantly improve the airport experience in the face of rising passenger volumes, increasing restrictions on space and capacity, and growing consumer demands around technology. The deal will mean Amadeus is able to design, configure, implement, operate and support all airport systems needed to manage passengers and their baggage from…
Read MoreHeathrow Airport continues successful rollout of ICM’s self-service bag drop units
Heathrow Airport’s rollout of self-service bag drop (SSBD) units is gathering pace with over 100 Series 1 Type 2 units now live as airlines in Terminals 2, 3 and 5 rapidly embrace this new technology. Designed and installed by ICM Airport Technics, the SSBD units reduce passenger check-in times, and are currently in use by:…
Read MoreICM to exhibit at PTE London 26, 27 & 28 March
Later this month ICM will be exhibiting at the Passenger Terminal Expo in ExCel, London from 26 – 28 March, demonstrating a complete suite of self-service solutions, including a secure end-to-end passenger flow using single token biometrics for check-in, bag drop and boarding. Built from the same DNA as ICM’s industry leading self-service bag drop solutions,…
Read MoreStand in Line Forever to be Helped Quickly
This post was originally published here by Peter van der Lende for Expand360. During 2018 I traveled from multiple airports in North America, Europe and Asia. With only a few exceptions, most airports have something in common that is just hard to watch: Passengers standing in line to check-in and/or drop off a bag at…
Read MoreJetstar goes live with biometric Auto Bag Drop at Changi Airport
Jetstar went live with biometrics at Changi Airport on the 8th November, and were the first airline at Changi’s Terminal 1 to do so. Whilst Cathay Pacific and AirAsia are already using biometrics at Changi’s Terminal 4, the airport are planning to offer the use of biometrics at check-in and bag drop to all airlines.…
Read MoreICM exhibits at FTE Asia 2018
ICM exhibited at the 2018 Future Travel Expo in Singapore last week, showcasing a fully operational Series 7 Auto Bag Drop unit as well as a Next Generation Check-In Kiosk. ICM Group CEO Richard Dinkelmann presented on Day 1 alongside IATA and BAGTAG about ‘Baggage Advancements’, discussing the latest trends and lessons learned in the…
Read MoreICM shortlisted in International Airport Review Awards
ICM has once again been shortlisted in the International Airport Review Awards, in the ‘Passenger Experience and Seamless Travel – Suppliers’ category for our Series 7 Auto Bag Drop solution. There were over 12,000 votes for the 87 nominees, with only 31 candidates shortlisted this year. Anne-Marie McKenna, Editor of International Airport Review, commented: “Congratulations…
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