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Air New Zealand launches biometric-enabled self-service bag drop

Air New Zealand has installed the first of its new biometric technology-enabled self-service bag drops at Auckland Airport.

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Case Study: Qantas Airways

    Customer comments: ”The whole airport service thing is now very slick with SMS check-in and automated bag drop....

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Airports: Into the future

ICM Airport Technics sat down with Robert Bowring, QANTAS Head of Commercial Airports Infrastructure & Services to find out what...

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ICM featured in The Wall Street Journal – The next frontier in airline baggage

Self-service kiosks and state-of-the-art trackers are coming to speed up airport baggage queues ICM is excited to be quoted in...

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Can Airports be beautiful? Here are five of the world’s most beautiful terminals

By Richard Dinkelmann At ICM Airport Technics we firmly believe that an efficient airport helps create a beautiful airport, especially...

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Automatic for the people: How self-service is changing our lives, for the better

By Richard Dinkelmann The advantages of self-service automation from a business point of view are very clear – from increased...

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When it comes to retail and airport economics: every second counts

By Richard Dinkelmann There is no denying that airports across the world are increasingly relying on their retail division to...

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Beating the queues

Change is in the air for the time-poor traveller By Richard Dinkelmann Airport check-in queues are a frustration for travellers....

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9 March, 2015: Australian technology transforms Paris airport experience

Twenty ICM Auto Bag Drop units ‘go live’ serving Air France customers at Charles de Gaulle airport First large scale...

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12 February, 2015: Seamless bag check for Sydney Airport T1 as pilot project made permanent

Sydney, 12 February: Global leader in airport baggage technology, ICM Airport Technics, today announced that Sydney Airport has purchased the...

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