Airports: Into the future
ICM Airport Technics sat down with Robert Bowring, QANTAS Head of Commercial Airports Infrastructure & Services to find out what the future has in store for airports, passengers and the industry at large. Q. What are the five major trends you see shaping airports over the next five to 10 years? I see five clear…
Read MoreICM featured in The Wall Street Journal – The next frontier in airline baggage
Self-service kiosks and state-of-the-art trackers are coming to speed up airport baggage queues ICM is excited to be quoted in article about the future of airline baggage in The Wall Street Journal!
Read MoreCan Airports be beautiful? Here are five of the world’s most beautiful terminals
By Richard Dinkelmann At ICM Airport Technics we firmly believe that an efficient airport helps create a beautiful airport, especially when it comes to the checking in process. Our Auto Bag Drop units are transforming airport terminals around the world, reducing passenger queues and creating great traveller check-in experiences. But beyond functional beauty, aesthetics also…
Read MoreAutomatic for the people: How self-service is changing our lives, for the better
By Richard Dinkelmann The advantages of self-service automation from a business point of view are very clear – from increased efficiency to reduced costs to better space utilisation. But, when it comes to those day-to-day physical tasks automation is also greatly improving the customer experience. Here are four spaces where we believe that automation is…
Read MoreWhen it comes to retail and airport economics: every second counts
By Richard Dinkelmann There is no denying that airports across the world are increasingly relying on their retail division to drive profitability, with leading specialist SITA finding that 22 per cent of Sydney Airport’s revenue in 2014 came from the retail sector alone. This finding comes as no surprise for airport managers, who are seeing…
Read MoreBeating the queues
Change is in the air for the time-poor traveller By Richard Dinkelmann Airport check-in queues are a frustration for travellers. For those on business trips they can lead to hours of delays, missed flights and even missed deals, while for leisure travellers wait times can make a stressful start to a holiday, and erode valuable…
Read More9 March, 2015: Australian technology transforms Paris airport experience
Twenty ICM Auto Bag Drop units ‘go live’ serving Air France customers at Charles de Gaulle airport First large scale deployment of self-service bag drop units in France Australian-developed technology expected to process 1.5m bags in 12 months
Read More12 February, 2015: Seamless bag check for Sydney Airport T1 as pilot project made permanent
Sydney, 12 February: Global leader in airport baggage technology, ICM Airport Technics, today announced that Sydney Airport has purchased the Auto Bag Drop units currently installed in the T1 International Terminal following a successful 12-month trial. The pilot project, which took place in Australia’s busiest international airport terminal, servicing around 13 million travellers annually, saw…
Read More15 October, 2014: ICM Airport Technics is proud to announce significant successes
London Heathrow – Framework agreement for roll-out Aéroports de Paris – Contract award for roll-out Charles de Gaulle – Hybrid trial ICM Airport Technics (ICM) has been awarded a framework agreement to supply Auto Bag Drop (ABD) units for all terminals at Heathrow Airport, which is to be executed over the next 5 years. “This…
Read More10 October, 2014: Investec backs ICM Airport Technics; sees global opportunities for innovative ‘auto bag drop’ technology
Investec Australia Limited (Investec) has invested in the Australian-based airport technology firm ICM Airport Technics (ICM), predicting widespread adoption of its ‘auto bag drop’ check-in technology in airports globally at a time when air travel is expected to double within the next 15 years. The Australian-based company’s self-service bag drop solution is already in use…
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